L&D Consulting Services

L&D Consulting and Instructional Design Services

Every organisation has different L&D situations and needs but common to all is the desire for robust methodology, effective skill and knowledge transfer, and reliable service.

Our people have extensive experience in all facets of the discipline, so we understand your challenges and know what works and what does not!

L&D people are busy, so you need to be able to trust that you will receive the best possible job at the best possible value – no matter what your budget is. When using Complete Learning Solutions, you can rest assured that we will take care of all your L&D needs and can be counted on to do what we say we will – every time.

We only use proven strategies and techniques that deliver enduring value and robust L&D consulting, learning design, and L&D sourcing and recruitment solutions that will benefit your organisation now and in the future.

A learning and development programme’s effectiveness is only as strong as the foundation on which it is built. That’s why it’s important to truly understand exactly what an organisation wants to achieve from its L&D. Undertaking a needs assessment and/or needs analysis enables us to then source the best people, tools and technology to achieve great results.

As our name suggests, we offer a complete solution that covers every aspect of your organisation’s learning and development, including:

  • Capability development
  • Needs assessment and analysis
  • Competency frameworks
  • Performance development / management / review systems design
  • Performance objectives and KPIs
  • Training (eLearning/digital, instructor-led, and blended solutions)
  • Instructional design / Learning design / Content creation
  • Measurement and evaluation
  • Return on investment (ROI)
  • Learning technology consulting/support
  • Docebo Learning Management System (LMS) sales, administrative, and technical support
  • Clear Review continuous performance management software

Our commitment to you includes sharing our methodologies and resources and providing insightful, experienced and friendly guidance. What’s more, we can even provide you with project teams to fill any gaps in your in-house capacity or capability.

Contact us to find out more about how we can help your organisation develop a great L&D programme. 

Case Study

One of the great things about running a business that provides a range of services is that work comes from all directions. One day we might be sourcing contractors, for example, and the next evaluating the ROI of a company-wide initiative. This specialist knowledge means we can often help our clients see a bigger picture, saving them money and helping their projects have a deeper impact. 

Here’s an example. We were recently approached by a long-standing client who needed our help sourcing a team of instructional designers. Our first step was to find out more about the project to make sure we sourced the right people. After establishing that the client was planning to roll out a new company-wide system, we sourced six contractors with the right skills from our stable of IDs. 

However, when we let the client know that we’d found suitable candidates, it turned out that a rethink was needed. Not only was the project rapidly changing shape, but we also began to realise that perhaps the client’s requirements were quite different from what we’d initially imagined. It was time to dig a little deeper.

SavingsA little exploration showed us that a specialist was needed – not just in terms of instructional design, as the project hadn’t yet reached that point – but also in terms of scoping out the work required. We suggested to the client that instead of the proposed team of IDs, we start by bringing onboard an L&D specialist with project management experience who would be able to assess the project with an expert eye and come up with a plan based on their experience. This would save the client money and ensure that when it came to designing the training, the company could be confident that the project had benefited from the attention of a specialist. 

The client agreed, and we placed a specialist PM on board to re-evaluate the project requirements. Their specialist expertise has already got the programme off to a healthy start. It’s also saved the client money and the return on investment of this revised approach was a very healthy 63%. 

Photo by rawpixel on Unsplash.

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