With the nation-wide move to have employees work from home to limit social distancing in response to the Coronavirus pandemic, many managers are faced with virtually managing their employees for the first time. It is very important that leaders understand that such a...[Read More]
What data can be used to evaluate a project’s value? It’s a commonly-asked question and one that world-leading ROI (Return on Investment) expert, Dr Jack Phillips, covered in his recent NZ ROI Certification workshop. We recently had the pleasure and privilege of...[Read More]
Many factors contribute to business excellence, but all are underpinned by having happy, engaged employees who are committed – and empowered – to deliver excellent customer service. At the recent NZBEF Performance Excellence conference, I was impressed with...[Read More]
The best L&D, HR and OD pros understand the strategic value of information gleaned from employee surveys and know how to put it to great use when planning and executing their programmes. However, achieving good response rates and getting the right kind of...[Read More]
Business leaders tend to think in terms of the bigger picture when it comes to planning, but capability development is often left out. This means two things: first, that leaders don’t see L&D as essential to the organisation’s success, and second, that they don’t...[Read More]
Making performance management work harder ‘Are you ready for your performance review?’ The answer to that question will nearly always be ‘No’. Your team members can’t prepare if they didn’t know what you as their manager expected of them (and up to 50 percent, don’t...[Read More]
RT @jamiewalkernz: Very pleased to have this piece in the @aitd1 Training and Development Magazine, Dec 2020 issue. Always in very good company with this publication. A brief comment on an important topic.